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Frequently Asked Questions
Getting Started

After signing up, tap Add Goal on the dashboard. Give your goal a name (e.g., "Emergency Fund"), set a target amount and a due date, then tap Save. Your goal will appear on your dashboard immediately. Tap Deposit on any goal to make your first contribution and start your streak.

Yes — the core Creasti experience is completely free. You can create goals, make deposits, earn XP and streaks, use the AI coach, and join family circles at no cost. A premium tier with advanced features is coming soon.

Not currently. Creasti is a habit and tracking app — you record your savings manually. Bank linking via Plaid for automatic deposit tracking is on our roadmap. For now, you stay in full control of what you enter.

Yes. Creasti supports Sign in with Google and Sign in with Apple in addition to email and password. All three options are available on the login and signup screens.

Streaks & XP

Make a deposit to any goal — even $1 counts. Your streak starts the moment you make your first deposit and increments each day you make at least one deposit. The streak resets if you go a full day without depositing.

Your Savings Health Score is a number from 0 to 850 that reflects four components: Consistency (30%), Progress toward goals (30%), Deposit Frequency (20%), and Momentum (20%). Think of it like a credit score for your savings habits — higher is better. Tap What's this? on the dashboard to see your full breakdown.

You earn XP for every deposit you make, for maintaining your streak, and for hitting milestones. XP accumulates over time and contributes to your Savings Health Score. There's no limit — the more consistently you save, the more XP you earn.

AI Coach

The Creasti coach is powered by Claude (Anthropic's AI). It receives your actual savings data — your health score, streak, XP, goals, and spending context — so its advice is personalized to you, not generic. Ask it anything: "Should I increase my weekly deposit?", "How do I build an emergency fund?", or "What's hurting my health score?"

Yes. The coach stores a memory summary that persists across sessions. Over time it learns your tone preferences, goals, and savings patterns. The longer you use Creasti, the more personalized the coaching becomes.

Account & Privacy

Go to your Profile tab → Settings → Delete Account. You'll be asked to confirm. Account deletion is processed within 30 days and removes all your personal data from our servers. You can also email us at creasti.saving@gmail.com to request deletion.

First, check your spam or junk folder — verification emails sometimes land there. If it's not there, go back to the verification screen in the app and tap Resend email. If you still don't receive it after 5 minutes, contact us and we'll help you verify manually.

Yes. Your data is stored in Google Firebase with security rules that allow only your authenticated account to access it. All data is transmitted over encrypted HTTPS connections. We never sell your data. See our Privacy Policy for full details.

Family Circles

Tap the Challenges tab, then find the Family Circle section. Tap Create Circle, give it a name, and invite family members by sharing your circle code or invite link. Once they join, you'll see each other's streaks and progress on the leaderboard.

Family circle members can see each other's savings streak, XP, and health score on the leaderboard. They cannot see the specific dollar amounts in your goals unless you share a joint goal. You control who you invite to your circle.

Still need help?

Our support team responds within 24 hours on business days.

Email creasti.saving@gmail.com